Reset windows hello windows 11 command line. Reset Windows Biometrics Component.

Reset windows hello windows 11 command line Reset Windows Hello by removing your fingerprint and setting it up again in "Settings" > "Accounts" > "Sign-in options". Navigate to "Troubleshoot" > "Advanced options" > "Command Prompt. Press Windows + R to open the Run dialog box. Apr 2, 2024 · 1. After you see the logon screen, press the SHIFT key five times. exe) window, while signed in with the user account of the person you want to delete the Windows Hello For Business registration for: certutil. C:\Windows\ServiceProfiles\LocalService\AppData\Local\Microsoft. Paste the following command to delete the Ngc folder: Jun 12, 2024 · Hi Kai. Click Windows Start and type Command Prompt in the search box. Back to top Feb 12, 2025 · 2. You can remove the Windows Hello for Business container on a Windows 10/11 device using a straightforward command: certutil. Follow these steps: Press the Windows key + X and select "Windows PowerShell (Admin)". This will disable the prompt the user to set one up, and will remove any existing pin/biometrics already set. Press Win + R to open the Run dialog box. Bypass the Windows 11 login screen using another admin account. msc' to open the services. I would like to try to stop and start the service responsible of Windows Hello services. Press Yes when prompted. Despite its convenience, Windows Hello occasionally struggles post-update or when underlying dependencies (driver updates, BIOS changes) destabilize. All it takes is the user account password and a few clicks, and you are good to go. msc, and then hit Enter. CanReset: Denotes whether the Windows Hello key can be reset by the user. Aug 19, 2023 · 4. Oct 6, 2024 · Select Windows biometric services from the left column. Check if you have the options now. Mar 3, 2025 · NgcSet: Set the state to YES if a Windows Hello key is set for the current logged-in user. Try to re-setup PIN and see if issue is resolved. Sep 5, 2022 · Search for Command Prompt, right-click the top result, and select the Run as administrator option. Replace the Utility Manager with the Command Prompt: At the Command Prompt, type the following commands and press Enter after each command: c: cd windows\system32 ren utilman. The user is connected with my Microsoft account. 1-Click on Start, search for "Command Prompt" 2-Right-click on that and select "Run as Administrator" 3-Run this command to take ownership of the folder: icacls C:\Windows\ServiceProfiles\LocalService\AppData\Local\Microsoft\Ngc /T /Q /C /RESET Mar 22, 2021 · The quickest way to accomplish this is using the two following commands in an elevated Command Prompt / CMD (run as administrator). I forgot my pin. Step 5: In the Registry Editor, select HKEY_LOCAL_MACHINE. If you can't remove the folder because of permissions, run the command below. Method 4: Create a new user account from the command line. First, you need to open the Command Prompt. Step 2: Access Reset Password Wizard. Step 3: Restart Computer. - Click Apply > OK. In the Command Prompt, type the following command and press Enter: rd /S /Q C:\Windows\ServiceProfiles\LocalService\AppData\Local\Microsoft\NGC 3. To disable Windows Hello PIN from Windows Settings:. Dec 6, 2024 · How to Reset Windows 11 Password Without Logging In: A Step-by-Step Guide; How to Open Command Prompt in Windows 11: Your Step-by-Step Guide; Recovering Lost Passwords from Windows 7: A Step-by-Step Guide; Windows Command Prompt Mastery: Essential Tips and Tricks; How to Get Administrator Privileges on Windows 11 Without Password: A Guide Jan 3, 2023 · I need to reset my Windows 11 PIN code because I forgot it. 6. Mar 22, 2023 · Hello, To re-register hybrid Azure AD joined Windows 10/11 and Windows Server 2016/2019 devices, take the following steps: Open the command prompt as an administrator. Archived post. You can repair/reset Windows Security app by the following steps:. Jan 10, 2025 · One of the straightforward methods to disable PIN on Windows 11 is by turning off the Windows Hello Sign-in option. In Command prompt type sfc /scannow and press enter. For this I go to Settings > Accounts > Security options > PIN. Access Command Prompt: Navigate to Troubleshoot > Advanced options > Command Prompt. bak . exe This will replace the utility manager on the login screen with May 26, 2021 · icacls C:\Windows\ServiceProfiles\LocalService\AppData\Local\Microsoft\Ngc /T /Q /C /RESET To set a normal password is possible with: net user pcname P@ssw0rd1 Jun 16, 2022 · Reset the Password from Command Prompt. Type the second command to take ownership of the NGC folder and press Enter: Oct 11, 2023 · After deleting the NGC folder, it is recommended to reset the permissions for the folder using Command Prompt. Dec 13, 2019 · Hi, I'm having some recurrent problems with Windows Hello. Press Windows Key + R then type gpedit. Then enter the following command to delete all files in the NGC folder: Jan 16, 2025 · Enter "Command Prompt" mode . I contacted one of the IT managers of the company that suggested to run a CMD command as admin with the promise that re-booting after that I should have had the possibility to setup a new PIN. Jan 17, 2024 · This guide will show you how to repair Windows 11 using the command prompt. copy d:\windows\system32\sethc. Turn off the PIN using the group policy editor. The second PowerShell command disables the ability to choose sign-in options (such as Windows Hello or fingerprint) on the login screen. Then delete the folder named NGC. Right-click on it, and then select “ Start” from the list that appears. bak copy cmd. NgcKeyId: The ID of the Windows Hello key if one is set for the current logged-in user. 5. Reboot your computer and check. In this quick and easy Windows 11 how-to guide, I will show two ways to reset Windows 11 PIN. The system will then reboot and enter a special boot options menu. Now go to Use Windows Hello for Business policy, double-click it, and set it to Disabled. Insert the password reset disk into your Windows 11 device. Enter [CMD] in the search bar to find [Command Prompt], right-click [Open as Administrator]. Type the following command in the Command Prompt window to navigate to the NGC folder: cd C:\Windows\ServiceProfiles\LocalService\AppData\Local\Microsoft\NGC . Dec 15, 2024 · • In the Command Prompt window, type regedit and click OK. exe", and press Enter (this will open a blank "Command Prompt" window, which will close and automatically open the Microsoft Store after about 10 seconds). exe d:\ copy /y d:\windows\system32\cmd. First, follow the path below: C:\Windows\ServiceProfiles\LocalService\AppData\Local\Microsoft Locate the Ngc folder and delete it, after that restart the computer and try to reconfigure the Windows Hello input methods. ; Once you complete the steps, the system will default to the Jan 4, 2025 · Reset Windows Hello: Open Command Prompt as an administrator. Open the Run dialog box by pressing the Windows key and the R key together. Oct 22, 2024 · The ipconfig stands for Internet Protocol Configuration is a command-line utility designed to run from the Windows Run or command prompt that allows you to view and manage the IP address, DHCP (Dynamic Host Configuration Protocol), and DNS (Domain Name Server) assigned to the computer. First, click on the Start button in the bottom-left corner of your screen. Jul 17, 2022 · The Ngc folder is saved in the Windows folder and is where the PIN information is stored. (Image credit: Mauro Huculak) (Option 2) Turn off the "For improved security, only allow Windows Hello sign-in for Microsoft accounts on this device" toggle switch Dec 22, 2017 · After you’ve deleted everything from Ngc folder, you can create new PIN for your Windows 10 device by doing these steps: Go to Settings app, then Account Settings. Please run Command Prompt as an administrator ("Win" logo key + "Q", enter "cmd", select "Run as administrator "), and enter the following commands one by one. To add content, your account must be vetted/verified. In the Registry Editor, select HKEY_LOCAL_MACHINE, and then select Load Configuration Unit from the File menu. Opening Command Prompt in Windows 11 is a straightforward process that will allow you to perform various command-line tasks. 0 and CPU System Requirements; Run TPM Troubleshooter in Windows 11 Dec 10, 2021 · Windows Hello enables biometric sign-in for Windows 11: fingerprint, iris, or facial recognition. Test your PIN using the Command Prompt (Admin). - Restart your computer. 3. 5) Modify Windows Hello Group Policy Settings A Windows Update may have made some changes to some important Group Policy settings, so you may want to check Windows Hello settings in the Group Policy Editor. Open the Services panel and stop the biometric service. This will help you to repair the Windows 10 system files and check for any issues, follow these steps below: 1. Type 'services. Check for corrupted system files . " Jan 8, 2025 · 2. Click Apply and then OK. To do this, open Command Prompt as Administrator. Reset Windows Hello. Changing PIN doesn't work. If you want to post and aren't approved yet, click on a post, click "Request to Comment" and then you'll receive a vetting form. Jan 25, 2023 · To change password with commands on Windows 11, open Command Prompt (admin), run the “net user USERNAME *” and confirm the new password. Type exit then press enter to close the command prompt window 5. Dec 4, 2022 · hello Windows 11 support . Go to Settings > Accounts > Sign in options; Click Windows Hello Jan 9, 2024 · How-to. Type Regedit and hit the Enter key. System Restore: If you can access Advanced Boot Options while entering Safe Mode, try performing a System Restore to revert the system to a previous restore point. Back to top Dec 28, 2024 · 2. Jul 8, 2024 · You can disable Windows Hello by renaming the NGC folder. Mar 7, 2025 · How to Factory Reset Windows 11 from Command Prompt. When you see a Command Prompt, type the following commands and press Enter after each command. Resetting your Windows 11 can resolve many system issues by restoring the operating system to its default state. ps1 K12sysadmin is for K12 techs. Paste the command below and press Enter: Feb 8, 2023 · You can reset the permissions for the Ngc folder using Command Prompt: Click the search icon from the taskbar and search for cmd. ; Take ownership and grant full access to "Administrators" on the Ngc folder as described in this post: How to take ownership and get full access to files and folders in Windows 10. Command to reset network settings. Apr 22, 2021 · Not a question but an Answer, took me a while to figure out how I could remove and disable a Windows Hello for Business PIN via powershell. After restarting, click Sign in options , then click the " key " icon and type your account password to login to Windows. (Creating it in other ways is also possible) Click “Windows Logo Key” to open the search bar -> Type “cmd” in the search bar and open it with administrator privileges -> Please enter the following command Jul 7, 2024 · Press Win + X, select Command Prompt (Admin), and enter the following command: dsregcmd /status . In this section, we’ll walk through the exact steps you need to follow to reboot your Windows 11 computer using the Command Prompt. Now, press Windows Key+I to open the Settings application. To begin, open the Command Prompt with administrative privileges. Once I Set that up I was able to go into settings and disable Windows Hello. It’s a quick and efficient way to restart your machine. Follow these steps, and you’ll have the Command Prompt open in no time. Right-click on the command prompt and select Run as Administrator. Go to the bottom of the page and click "Reset Windows Hello information for all devices" below. • In the registry editor, select HKEY_LOCAL_MACHINE registry > Click File in the menu bar > Load Hive. find Hello > Webcam then the Facial Recognition driver and right-click on it 4. Dec 12, 2024 · Now, choose Troubleshoot > Advanced Options > Command Prompt. Reset Windows Hello service . exe. May 17, 2022 · Hi, I am running Windows 11 in a parallel VM. Stop the Windows Biometric Service from the Control Panel. Best Regards, Raylan-MSFT | Microsoft Community Support Now, choose Troubleshoot > Advanced Options > Command Prompt. 9- Once completed, close the command prompt and restart your computer Nov 17, 2024 · Hello everyone I had some kind of problem with the Windows 11 operating system. Reset your PIN when you aren't signed in. We’ll go over using Settings, Registry Editor, Command Prompt, and Local Group Policy Editor. Right-click Command Prompt and select Run as administrator. Back to top Sep 7, 2023 · Hello Nathan,. If the above method does not work, try creating a new user account: Open “Command Prompt (administrator privileges)”. e. If setting Group policy doesn’t work, you may disable the sign in options which should disable Windows Hello options in all user accounts. Right-click on it, and then select “ Stop” from the list that appears. exe - Double-click Allow user to login using biometrics and select Enabled. When you set up Windows Hello, you're asked to create a PIN first. Next, select Troubleshooting > Advanced Options > Command Prompt. Follow the steps below: Boot Windows 11 to Command Prompt. Remove your Webcam. Right-click Windows Biometric Service and click Stop. Set-ItemProperty HKLM:\SOFTWARE\Policies\Microsoft\Windows\System -Name "AllowDomainPINLogon" -Value 0 Mar 2, 2025 · Method 3: Resetting PIN Using the Command Prompt (Advanced Users) For those comfortable using Command Prompt, you can reset your PIN using commands. Go to Settings > Accounts 3. They cannot be setup/changed via Settings now either. Press Enter to execute the command. CMD(Admin). Run an SFC scan by typing "sfc /scannow" in Command Prompt as an administrator. How can I prompt the user to set up their Windows Hell Sign-in options when they next sign-in? Apr 5, 2023 · Windows hello accidentally disabled after using command prompt, can't figure out how to fix it. Nov 22, 2024 · Windows Hello for Business provides the capability for users to reset forgotten PINs. Here are the steps you need to follow: Step 1: Open Command Prompt as an Administrator May 24, 2024 · Reset Windows Hello Settings: Go to Settings > Accounts > Sign-in options. Then open Explorer and navigate to the following path. But can you factory reset your PC only with Command Prompt? Factory Reset With Command Prompt. In the Accounts, on the left side, click on Sign-in options. 7. exe utilman. Please run Command Prompt as an administrator ("Win" logo key + "Q", enter "cmd", select "Run as administrator "), and enter the Jan 11, 2025 · A Windows Hello for Business (WHfB) container is a logical grouping that stores the user’s keys, certificates, and credentials managed by Windows Hello. , reset. ; On Windows 11, if you have had the same password for a long time, it’s not a very strong password, or the current password has been compromised, you can change it to something more complex that only you will remember. 4 Double click on “Use Windows Hello for Business” Double click on “Use Windows Hello for Business” 2. Restart your PC and try to set up the PIN again. Check the Device State section to see if the device is joined to any Azure AD or work accounts. After renaming the two files, return to the sign-in window and click on the Accessibility icon in the bottom right corner, and the CMD window shows up. Follow along step-by-step to learn how to remove PIN login entirely from your device. This will completely reset all Windows Hello configurations, before making sure your account password login is normal. Close Command Prompt. Every time I start my computer it wants me to set up Windows Hello features like facial recognitions, fingerprint scan, and pin. Dec 11, 2020 · IMPORTANT: Please make sure that the path showing on the command prompt screen would be C:\Windows\ServiceProfiles\LocalService\AppData\Local\Microsoft\NGC as running the rmdir command on the wrong folder may cause further issues. This method involves using the Command Prompt to reset your password: At the login screen, hold the "Shift" key and click "Restart" to enter the Windows Recovery Environment. exe Dec 9, 2024 · If you are having another issue with Windows Hello on a Dell laptop or desktop, then check out the articles in the third section. - Disable-WindowsHello. once it is done, restart your computer Dec 6, 2024 · Reset and reconfigure the PIN: Go to Settings > Account > Login Options to reset the PIN. Enter dsregcmd. It wipes all the applications and other data from your Jun 22, 2023 · C:\Windows\ServiceProfiles\LocalService\AppData\Local\Microsoft Locate the Ngc folder and delete it, after that restart the computer. Follow the prompts to reset, then restart the computer, make sure the computer is connected to the Internet, and after logging into the computer, you should be able to reset the PIN. Could you please guide me on how to recover or reset my forgotten PIN so I can regain access to my account? Thank you for your help! Oct 22, 2024 · 2. Mar 2, 2020 · You may try to reset the driver by doing the following: 1. Jul 8, 2022 · Type the following command and press Enter: network/active user admin: yes Then restart the computer and see if the administrator account is enabled (you don't need a password for this account) Oct 8, 2023 · Learn how to easily reset your PIN from command prompt in two different scenarios - when you can still use it for login and when you have forgotten it. In the Command Prompt window, type regedit and press the Enter key. Click on “Accounts“. Open the Command Prompt as administrator. Apr 20, 2022 · I recently bought a new windows computer and I upgraded to windows 11. choose Remove Driver Software 5. Find the matched item and open it as administrator. • Navigate to the C: drive of the local disk (where Windows is installed) > Select Windows > System32 > Config > Select the software file and click Open. The final tip to fix Windows Hello is to reset fingerprint and facial recognition. In the Command Prompt window, enter the following command: Apr 14, 2024 · This will open the Command Prompt before booting into Windows. For that, execute the steps below: Right-click the Start button and select Run. net stop WbioSrvc cd C:\Windows\System32 Mar 8, 2024 · Use the command net user [username] [new password] to reset the password. Press Ctrl+Shift+Enter. Deleting the Hello Container With Certutil. Using a command prompt with administrator privileges, you can force the PIN login configuration to be cleared. Then run . Mar 4, 2024 · How do I bypass the Windows 11 login screen? 1. If you are having another issue with Windows Hello on a Dell laptop or desktop, then check out the articles in the third section. Open Command Prompt as an administrator by searching for it in the start menu, right-clicking on it, and selecting “Run as administrator“. Jan 14, 2020 · 2. If you are a tech-savvy, there is no problem to run CMD to reset Windows 11 password especially when you are locked out of Windows 11. Follow these steps: Step 1: Insert Password Reset Disk. Enter the following command and press Enter to execute: cd C:\Windows\ServiceProfiles\LocalService\AppData\Local\Microsoft\NGC . Go to Troubleshoot - Advanced Option - Startup Repair See if Windows startup can repair itself Jul 12, 2024 · (Image credit: Mauro Huculak) Click the Remove button again to confirm. Now, click on Windows Hello PIN. We fully understand the inconvenience the issue has caused and that the current situation can be frustrating. After that, retry setting the PIN. 1. Navigate to Local Computer Policy > Computing Configuration > Administrative Templates > Windows Components > Windows Hello for Business. Follow the instruction to add a new PIN. Step2. Reboot required after running. They are no longer prompted to set these up after signing in. If that doesn't work then try this, Right click your start button and select Command prompt (Admin) to bring up elevated Command prompt. If you want to change your PIN, or need to reset it, you have different options. Please note, this will reset Windows Hello (face scan, fingerprint scan, and iris scan) for all users registered on the computer: 1. 1-Click on Start, search for "Command Prompt" 2-Right-click on that and select "Run as Administrator" 3-Run this command to take ownership of the folder: icacls C:\Windows\ServiceProfiles\LocalService\AppData\Local\Microsoft\Ngc /T /Q /C /RESET 4-Run this command to rename the folder: Windows will restart as scheduled and once that is done, all your network settings are back to their default settings. Step 4: In the Command Prompt window, type regedit and press Enter to open the Registry Editor. In the pop up file selection window, go to This PC > C: drive > Windows > System32 > Config > Software. Steps: Open CMD with administrator privileges; Right-click the "Start Menu" → Select Command Prompt (Admin) or Windows Terminal (Admin) Jul 25, 2022 · Settings app. Try each option one at a time, then see of Windows will boot. As an alternative, you can use the Command Prompt to reset Windows 11 network settings. Click the “Change” button Apr 17, 2022 · On the third start Windows will boot into the Recovery Environment and from there you can access System Repair, Safe Mode, Command Prompt, etc. Afterwards, sign out to complete the action: logoff. 8 ways to repair Windows 11 using Command Prompt (aka CMD) There are different commands and tools that you can run on Command Prompt to repair Windows 11. Sign-in to your LOCAL account with your PIN 2. Click the OK button. Step 7: Navigate to C:\Windows\System32\config, select the Software file, and click Open. Once in the NGC folder, use the command. 8. Step1. " Dec 6, 2024 · Windows Hello sign-in settings. Run the System File Checker Utility scan. Press Windows + X and choose Command Prompt (Admin). Mar 31, 2023 · Click on "I forgot my PIN" on the login screen and follow the instructions to reset your PIN. May 23, 2021 · My machine required that I set up a PIN before I could disable Windows HELLO. Type the following command: net user NewUser /add Feb 19, 2025 · If you can still enter Windows 11 and have administrator privileges, you can use the net user command to directly reset Windows 11 password using command prompt. All I know is that WWAHost. Aug 4, 2019 · 1. Log Dec 3, 2024 · If you are unable to uninstall the update, we can try resetting the Windows Hello configuration: a. Once that's finished, restart the computer 5. search for Device Manager 3. This isn’t just a Windows 11 issue, by the way. Open the Settings app and navigate to Accounts > Access work or school. Here’s a step-by-step guide to help you troubleshoot the issue: 1. Step 4: Windows upon restart will ask you to reset your Hello Pin Sep 6, 2024 · In this detailed guide, I’ll show you multiple methods to turn off and disable PIN login in Windows 11. Press Windows+X and select Windows PowerShell(Admins); 2. My first idea was to clear the content inside the attribute msDS-KeyCredentialLink. Then Kapil Arya MVP MVP | Volunteer Moderator posted a solution to a user who had a similar issue: "Please try these steps: Open Registry Editor by running regedit command. Open Command Prompt (Run as Administrator) b. a. Then click Restart while holding the Shift key on your Would love to see if there is a specific command line to trigger it. c. Open the Command Prompt (Administrator) Window. 1-Restart your computer while holding the SHIFT button 2-The Advanced Startup menu will open on the boot. 3-Go to Troubleshoot. It's pretty simple actually, You can disable the PIN with the below two commands. Similarly, there are numerous ways to open Command Prompt on your PC as well, depending on the screen that you’re In that case, you have to reset your PIN in Windows 11. There are two forms of PIN reset: Destructive PIN reset: The user's existing PIN and underlying credentials, including any keys or certificates added to their Windows Hello container, are deleted from the client and a new sign in key and PIN are provisioned Feb 13, 2024 · For more information, see how to do thisStart your PC in safe mode in Windows - Microsoft Support. I am trying to reset the OS, directly through the CMD console, by entering this command systemreset -factoryreset, and windows Oct 9, 2022 · Method 2: Disabling Windows Hello in Registry. Jan 9, 2024 · Fortunately, we can fix this issue by following the steps below. msc and hit Enter to open Local Group Policy. Feb 19, 2024 · Hello , Good to see you in Microsoft Community. copy cmd. This will open the Command Prompt before Windows boots up. Oct 31, 2024 · If you have created a password reset disk for your Windows 11 device, you can use it to remove or reset your password. Even when locked out, you can still reset Windows 11 password using the Command Prompt without using any disk. We would like to show you a description here but the site won’t allow us. You can run the built-in System File Checker to fix it: Press Windows + X and select Command Prompt (Administrator) or Windows PowerShell Mar 18, 2024 · After confirming that everything is normal with the new account, switch back to the original account and try the following steps to clean up the Windows Hello data, including PIN code info: Reset Windows Hello. The method is super simple. Step 6: Click on the File menu and choose Load Hive. How do I reset the pin? As a workaround, I have created another admin user. Jan 5, 2020 · Press the Windows key + R to open Run, type gpedit. In the command prompt window, type in "regedit" to launch the Registry Editor. Restart the computer. Type the first command to take ownership of the NGC folder and press Enter: takeown /f C:\Windows\ServiceProfiles\LocalService\AppData\Local\Microsoft\NGC /r /d y. In [Command Prompt], enter the following command and then enter: net user NewAdmin 123456 /add (NewAdmin is the new account name, 123456 is the new password, the name and password can be changed) net localgroup administrators NewAdmin /add Small script to disable Windows Hello Pin and Biometrics. - Likewise, under FingerPrint > Select remove and setup your FingerPrint again. Choose Sign-in Options and click Add a PIN. exe is presenting the UI, but something else fed that. Type services. May 27, 2023 · Open an elevated Command Prompt i. old . i. Open a command prompt: Search for cmd in the Start menu and right-click “Run as administrator”. Open the Services pane and stop the Biometrics service. Follow these steps to perform a factory reset using the Command Prompt. exe /debug /leave. 4. Thank you for using Microsoft products and posting to the community. 5 From the pop-up window, we can Enable or Disable Windows Hello for Business, also Enable or Disable “Do not start Windows Hello provisioning after sign-in” Enable or Disable Windows Hello for Business Oct 8, 2023 · This should prompt the user to enter their user account password and then allow them to reset their Windows Hello PIN. Jan 9, 2018 · To fix this issue, you basically just need to the delete the existing files and re-register your face or fingerprint (it works the same for both). Jan 31, 2018 · Thank you for the information. TKS for all of the help! Norm Ives Nov 17, 2024 · I have tried entering my password, but the system still requires the PIN, and I don't see any option to reset or recover the PIN on the login screen. Step 1: Click the Start Button. The Command Prompt should open Dec 1, 2024 · - On the third boot, Windows will boot into the recovery environment from which you can access System Repair, Safe Mode, Command Prompt . -Click on “Advanced Options”. Type cmd. Oct 8, 2024 · 3. Use Method 1. Reset your PIN using the command prompt: If you are unable to reset your PIN using your Microsoft account, you can use the command prompt to reset it. This allows users to revert to traditional password-based authentication and choose any other available sign-in methods. Click on “Advanced”. We will also provide step-by-step instructions for each method to help you regain access to your Windows 11 device quickly and easily. Use the Command Prompt (advanced options): If you have access to the advanced boot options menu (via the safe mode method mentioned above), you can try opening the command prompt and creating a new administrator account to bypass the issue. 1. Also, the NGC folder contains encrypted data files that store the biometric data and other credentials required for Windows Hello to authenticate the user. May 5, 2023 · Update the Windows Hello driver by right-clicking on the fingerprint reader device and selecting "Update driver". The following Run commands can be used by the network or Jan 13, 2025 · Please try to reset the PIN via the command prompt. press the Windows button 2. Replace Utility Manager with Command Prompt: In the Command Prompt, enter the following commands, pressing Enter after each: c: cd windows\system32 . Select Windows biometric services from the left column . Jun 6, 2024 · Here are several methods you can try to regain access to your Windows 11 laptop: 1. Jun 25, 2022 · Find the expired certificate with description “Windows Hello Pin” Delete this certificate; Step 2: Reset Hello Pin. Sign out and sign in to trigger the scheduled task that registers the device again with Azure AD. Type the command to take ownership of the NGC folder. Kindly try these following steps to reset Windows Hello biometrics and to set up Windows Hello on your current user account: On the search box, search and open Services. Jun 30, 2021 · I’m aware of two way to delete Windows Hello for Business data. Reset Windows Biometrics Component. There is no data loss during the entire process. A while back, I got really annoyed from being asked to update my pin every 90 days, so I consulted google to solve my issue, and I came across a page (that I can no longer find) that suggested I type something into command prompt to resolve this issue. Clear the Microsoft Store cache " Win" logo key + "R" to open "Run", type "wsreset. Option 2. This is the command they said to perform: Feb 27, 2024 · First I would suggest Checking for Windows updates this might fix issues you're having with Windows Hello. Open Command Prompt as administrator. Windows 10/11 aim to provide a secure yet user-friendly environment, and the PIN feature is Press Shift+F10 for Command Prompt Run: systemreset Follow the prompts to perform a reset (just Remove My Files, no need to Clean the Drive if it’s a brand new PC with no data yet) Jan 27, 2025 · Enter "Command Prompt" mode . Which service should I restart? Thank you. Select Start > Settings > Windows Update > Check for updates. But just recently it switched to asking me for a pin only Oct 30, 2024 · After the settings are completed and you enter the desktop, you can reset and your other Windows Hello recognition again (if it doesn't work, please go to the Windows hello settings interface to delete your original fingerprint/other verification methods and reset it. In the Registry Editor, select HKEY_LOCAL_MACHINE. In the pop-up file selection window, go to This PC > C: drive > Windows > System32 > Config May 30, 2024 · Factory Reset Windows 11 from Command Prompt. Jun 7, 2024 · How to Open Command Prompt in Windows 11. Jul 11, 2019 · Hi, i'm looking for a possibility to reset Hello for Business for a user, because he has problems with his config. This method is primarily for advanced users or administrative roles, as it requires some technical knowledge. 1] Using the Settings app. Here in the “Fingerprint” section, remove the saved fingerprints and then re-save them. At this point I am presented with a window with some information, I click on Continue and I first need to put my Windows password. (Windows 10 Pro) 1. C:\Windows\System32\WinBioDatabase Jan 14, 2024 · To reuse Windows Hello to authenticate Microsoft Services you still need to reset Windows Hello PIN manually (by clicking on the "I forgot my PIN") on your device. Command Prompt, Settings, User Accounts, Control Panel Oct 19, 2024 · Ⅱ. For more information about Windows Hello, refer to KB article: What is Windows Hello and How to Set it Up in Windows 11 and Windows 10. Thankfully, Windows 11 makes it easy to reset the PIN. Step 1: Open Command Prompt. ren utilman. Jan 8, 2024 · Whether you can login the Windows computer or not, Command Prompt can help you to reset Windows 11 password without disk/USB. Open Explorer : Navigate to . This PIN enables you to sign in using the PIN when you can't use your preferred biometric because of an injury or because the sensor is unavailable or not working properly. - Under PIN, Click Remove and setup again. Open Command Prompt as Administrator: Search for Command Prompt in Apr 18, 2024 · Renaming the NGC folder using the command prompt should remove all PIN settings and fix the problem. Dec 29, 2019 · To Reset Windows Hello in Windows 10, Navigate with File Explorer to the following folder: C:\Windows\ServiceProfiles\LocalService\AppData\Local\Microsoft\. exe -deleteHelloContainer which needs to be run under the user Does your organization actually allow the use of Windows Hello for Business? It sounds to me like the user set up a PIN, and then a policy blocking users from creating a PIN was applied, preventing access to the PIN settings. Type following command and press Enter key: icacls C:\Windows\ServiceProfiles\LocalService\AppData\Local\Microsoft\Ngc /T /Q /C /RESET 3. Registry Editor. Sep 8, 2020 · Method 2: Enable or Disable Domain Users Sign in to Windows 10 Using Biometrics in Local Group Policy Note: This method will not work for Windows 10 Home Edition Users, this method is only for Windows 10 Pro, Education, and Enterprise Edition Users. Jan 7, 2025 · Step 3: Click on Command Prompt. Run the following command: May 26, 2024 · On Windows 11, open the Command Prompt as an admin and run the following command. 8-Run this command to rename the folder, replacing C: with the letter determined in the previous step: Ren C:\Windows\ServiceProfiles\LocalService\AppData\Local\Microsoft\Ngc Ngc. Dec 10, 2021 · Windows Hello enables biometric sign-in for Windows 11: fingerprint, iris, or facial recognition. Now on the menu bar, click on File > Load Hive. If the reset is successful, the user will be prompted to set a new PIN. Then I choose the "I forgot my PIN" option, not the "Modify PIN" which asks for the current PIN. If you have another Windows 11 account with administrator rights, log in to this account. K12sysadmin is open to view and closed to post. Once Jan 31, 2025 · b. In the Windows Hello PIN section, remove your existing PIN. Mar 1, 2023 · How to Change PIN/Password in Windows 11 Varies for Microsoft Account & Local Account. exe d:\windows\system32\sethc. 4-Now, go to Advanced Options >Command prompt 5-Run this command to take ownership of the folder: Mar 14, 2025 · How to Open Command Prompt in Windows 11: A Step-by-Step Guide; How to Open Command Prompt in Windows 11: Your Step-by-Step Guide; How to Unlock Administrator Account in Windows 10 Using CMD: A Guide; How to Run Command Prompt as Admin on Windows 11: A Step-by-Step Guide; How to Open Command Prompt in Windows 11: A Step-by-Step Guide Nov 10, 2024 · Restart your computer and Windows should automatically reinstall the necessary drivers. Mar 17, 2018 · Right click your start button and select Command prompt (Admin) to bring up elevated Command prompt. On the login screen, click on "Reset password. 7-When finished close the command prompt then click to return to the first screen 8-Click to continue to normal boot 9-Sign in on Windows using your password and configure the Windows Hello PIN again If this procedure also fails and the problem persists, you can perform the repair upgrade using the Windows ISO, this procedure will repair all Oct 20, 2024 · In this article, we will explore the different ways you can reset a forgotten PIN in Windows 11, including using your Microsoft account, using the Command Prompt, and using a password reset disk. Using Command Prompt. Use Command Prompt You can try removing the NGC folder, which stores the PIN info: 1. Restart your PC. Jul 19, 2023 · Enable or Disable Clear TPM button in Windows Security in Windows 11; Enable TPM on Windows 10 and Windows 11 PC; Check TPM version in Windows 10 and Windows 11; How to Check if Windows PC has a Trusted Platform Module (TPM) Chip; Bypass Windows 11 TPM 2. Type or you can just copy & paste ICACLS * /T /Q /C /RESET to Command Prompt, and press Enter. 2. Press the Win + R keys together to launch the Run dialog. Performing a factory reset restores your PC to default configuration. Step 1 Go to your Windows 11 login screen and click the Power button in the lower right corner. exe 4. msc . To delete the Windows Hello for Business data container run the following command (yes, the user needs to be logged off afterwards): certutil -DeleteHelloContainer logoff Reset Hello by Deleting the Database on Disk Feb 18, 2025 · Anyway, don't worry. Look below the PIN text box: If the option I forgot my PIN is available, select it and follow the instructions to reset your PIN Nov 30, 2020 · Fix the Windows corruption errors with DISM & SFC tools. If you are using a laptop with built-in Webcam, follow these steps to Jul 16, 2024 · However, if you are using Windows Recovery Environment, accessing the command prompt may be a more convenient or only option. Now, choose Troubleshoot > Advanced Options > Command Prompt. Open the Start menu, in the Search box type cmd or command prompt. Jul 24, 2023 · A user has skipped setting up Windows Hello Sign-in options (Face and PIN) after signing in, a number of times. Jul 2, 2024 · icacls C:\Windows\ServiceProfiles\LocalService\AppData\Local\Microsoft\Ngc /T /Q /C /RESET . After this, check to see if you can set up Windows Hello Renaming the NGC folder using the command prompt should remove all PIN settings and fix the problem. By resetting Windows Hello PIN, all your passkeys WILL BE DELETED! Nov 21, 2024 · Errors like this highlight the delicate relationship between Windows Hello, system files, TPM, and updates. Command Prompt begins to run the command. If you forgot your PIN and need to reset it, you can do so from the Windows sign-in screen. Jan 4, 2025 · Let's try to create a new local administrator account from the command line and log in to see if Windows Hello works properly. Jan 10, 2024 · For security reasons I had to change my PIN (Windows Hello) that is managed by my organization. ) Feb 13, 2024 · I’m sorry to hear you’re having trouble setting up Windows Hello PIN. I restarted, disabled my PIN (actually Removed it) and set the machine up to use the Outlook Account PW. Group Policy Editor. ; Confirm your Microsoft account password. b. exe -DeleteHelloContainer. Create a New User Account (if Command Prompt is accessible): Enter net user /add [username] [password] in May 24, 2024 · Step by Step Tutorial on Rebooting Windows 11 from Command Prompt. Nov 24, 2024 · Now, choose Troubleshoot > Advanced Options > Command Prompt. Feb 6, 2018 · Open PowerShell or Command Prompt and run as administrator, type the following commands by pressing enter at the end of each command line: netsh winsock reset netsh int ip reset netsh advfirewall reset ipconfig / flushdns ipconfig / release ipconfig / renew Close and restart the computer at the end of all the commands. del /F /Q * This will delete all files and folders in the NGC folder. There is no single command, rather, you need to reset individual network components and If you are having another issue with Windows Hello on a Dell laptop or desktop, then check out the articles in the third section. . 5 Ways to Recover Deleted Files on Windows 11 Fix Windows 10 Slow Boot-up Issue Remove Windows 10 Built-in Apps Find and Remove Duplicate Photos How to Lock a File Convert Word Doc to PDF for Free in 4 Steps 3 Easy Ways to Add Watermark on a Video Assign Keyboard Shortcut to Launch App Set a Reminder in Windows 10 >> More How-To Articles Jan 23, 2025 · Finally close the Registry Editor and the Command Prompt window and click Continue to Windows to load Windows (or turn off and turn on your PC again) 10. Dec 15, 2020 · 4. Corrupt system files can cause PIN issues. dsregcmd /leave. Go through the step-by-step instructions below to turn off this option in your Windows 11: Step 1. It is possible to remotely reset a PIN, but I believe the device has to be managed with an MDM. Resetting your Windows 11 computer from the Command Prompt will erase all your files, settings, and apps, essentially making the computer as if it were new. Type cmd and press the Ctrl + Shift + Enter keys to launch the elevated Command Prompt. For the longest time I've been able to login to my laptop with a password. This step-by-step guide will walk you through the necessary commands and instructions to regain access to your Windows account in no time. Jul 2, 2020 · To achieve that, run the following line of code in a Command Prompt (cmd. tcxllg cdsbt ccog bjt crkygf lta emejb hihb nfpam ealm fcvrck xmpxge bpzd lnwhlh xqmb