Hp touchpad not working windows 11. Restart your computer after installation.
Hp touchpad not working windows 11 From testing w Mar 21, 2025 · 9 Ways To Fix HP Touchpad Not Working Issue. Moving the mouse onscreen become so slow, I tried reinstalling the driver but it didn't work and when trying to open Syntouchpad app I get this message : "This application is not supported in this system. ( 1 ) Make backup copies of the most important personal files and data to external <USB hard drive>. 3085) In the device manager there is an "I2C HID-device" with the following hardware ID: Mar 2, 2022 · Once done, the Windows 11 touchpad issues should get resolved. ️ ️ ️ 𝐌𝐎𝐑𝐄 𝐑𝐄𝐋𝐀𝐓𝐄𝐃 𝐖𝐈𝐍𝐃𝐎𝐖𝐒 𝟏𝟏 Oct 31, 2023 · I had to reinstall windows for a HP 250 G9 6Q947ES which initially had Windows 11, I wanted to install windows 10, as I don't like windows 11, i downloaded media creation tool to my usb, configured bios to boot from usb, as soon as the windows 10 installation came up I could not use the trackpad, i was thinking maybe its because I had an Nov 14, 2024 · Thank you for reaching out regarding the issue with touchpad gestures not working on your HP Pavilion after upgrading to Windows 11. I've had this laptop for a little over a year and had this exact problem around half a year ago, but it went away without me knowing why. thus it stopped working. HP 240 14 inch G9 Notebook PC Serial Number: [Personal Information Removed] Item Number : 6Q8M0ES#AB8 Sep 27, 2022 · Hi, After updating from Windows 11 21H2 to 22h2, my intergrated laptop keyboard has stopped working completly. Select the Driver tab. Restart your computer and enable the touchpad. I have uninstalled the drivers and when restarted still not working. (Code 10) A request for the HID descriptor failed. This generally happens every couple of days. exe -id Jan 29, 2025 · Since your touchpad is not working after installing Windows 11 Pro x64 on your HP Pavilion Power - 15-cb059tx, let’s go through some steps to fix the issue. I have carefully read the information and problem description you provided. Ways to Fix Touchpad Not Working on Windows Laptop Why Is My Laptop Touchpad Not Working? The touchpad . I have tried all of the troubleshooting options from HPs website such as resetting windows (and a full windows reinstall), doing a bios reset, changing the PCI express and USB to off in the power options, and updating to the latest drivers, etc, but none of them have worked. Hi! I am trying to fix the touchpad on my hp computer. All the HP Support solutions including resetting the machine and even touchpad replacement have failed. I restarted laptop and then touchpad started working again. 4. However, if your laptop is still under warranty -which you can check here: How To Perform An HP Warranty Check | HP® Tech Takes , and your laptop is under warranty, I would contact HP here: Contacte con soporte Feb 19, 2022 · Hello HP Community, I recently purchase a Freedos HP 240 G8 Laptop and installed Windows 10 Pro on it using a USB prepared from windows 10 downloaded from the Microsoft site. but it's not working. Nov 10, 2024 · Hi, I just found out that after the recent OS update version 23H2, my touchpad stopped working. Oct 15, 2022 · You should downgrade to Windows 10 because Windows 11 has not been officially tested and released by <HP> and there are no drivers available. Enable I2C in BIOS (if disabled) Jan 26, 2024 · Hi, I just bough a brand new HP 250 G10 Laptop without any OS. I have been experiencing issues with the touchpad for about two or three weeksSometime it works and others donot. Take care and have a good day. Check Touchpad Settings: Go to Settings > Devices > Touchpad. surely HP has a simple fix for this problem? The instructions of goi Oct 27, 2015 · Problem: Touchpad does not work. sys) from Windows Update, I get BSOD. certainly, they have the merit of existing but are not complete. Jan 27, 2022 · HP Laptop touchpad not working in Windows 11 properly? Here's the solution. I didn't observe the issue when I went back to Windows 10 for a few days. If I install a touchpad driver, It is not shown in device manager. - 9226209. Looked at support videos and articles. The touchpad a Aug 7, 2024 · If your keyboard and touchpad aren't working on your HP laptop running Windows 11, but they work in recovery mode, it's likely a driver issue. I checked the device manager and i see " This device cannot start. It DOES work in the BIOS screen, etc, however. NET Framework update and even looked at the Event Viewer, thank you for your efforts in trying to resolve this issue, your efforts deserve to be recognized. 41 (or later). The issue is software-related and likely caused by d Touchpad stops working randomly. If a touchpad stops working, it can hamper your work, especially if you do not have an Nov 30, 2024 · Check the function keys (F1 - F12) on your keyboard to see if one of them has a touchpad icon, if one does, try pressing that key or Fn + that key to see if that gets the touchpad working. After updating the window 11 OS. I have tried the following things: Home > Guides > How To Fix HP Touchpad Not Working On Windows 11 or Windows 10 If you are having problems with your HP touchpad not working, then this guide will help you fix the problem in Windows. Run Hardware Troubleshooter. Update or Reinstall Touchpad Drivers: Press Windows Key + X and select Device May 24, 2024 · Upon further investigation, I noted that the touchpad driver available on the HP Driver portal only supports Windows versions 21H2 and 22H2, which do not align with my current version, 23H2. How to fix the touchpad on HP Notebooks running Windows 11 | HP Computers | HP Learn how to test and fix the touchpad when it has stopped working properly on HP Notebooks. For more information, see HP PCs - Updating drivers using Windows update (Windows 11, 10). – Switching between Tablet and laptop mode. Aug 9, 2015 · I came across your post about the Notebook, and wanted to assist you! I have looked into your issue about your HP Stream 11-d007na Notebook and the Synaptics TouchPad not working correctly. In light of these potential causes, users must be familiar with methods to address and resolve touchpad issues on their HP devices. On some touchpads, you can turn the Touchpad on or off by double tapping in the upper-left corner of the Touchpad. As the 24H2 version is recent, some manufacturers may not have made available a new compatible version with Windows 11 24H2. Apr 22, 2022 · My HP elitebook 840G5 has the Synaptics Clickpad. Last time i reset my laptop after that it started to work but suddenly it stopped to work again . Dec 22, 2024 · This guide walks you through 14 easy ways to fix a laptop touchpad that’s not working on Windows 10 and Windows 11. I have read the same issues in various forums. Refer to this article to further troubleshoot touchpad issues. 1. Another reason for Windows 11 touchpad not working could be a hardware issue. Learn how to fix the issue of a non-functional HP laptop touchpad in Windows 11 with these six effective solutions. Have tried the driver from the HP site. " inside I2C hid driver which has a yellow caution symbol below. Check that the touchpad has not been disabled here. Compare the latest drivers available for downlo Sep 21, 2016 · I opened up my laptop and suddenley I can't two finger scroll anymore. The touchpad driver for win11 23h2 64 bit is not available. I tried going to device manager and updating drivers but it shows that the most current drivers are being used. Solved. Everything works great now except the touchpad does not work at all. Type msdt. By following these steps, you should be able to troubleshoot and potentially resolve the touchpad issue on your HP Spectre X360 running Windows 11. Use the easy, automated solutions below to fix keyboard, mouse, touchpad, and clickpad-related issues for HP laptops and computers. Jan 22, 2019 · After a clean install of windows 10 64 bit (was 8. system is up to date including bios. Look for Touchpad / I2C HID drivers. Enter your HP computer product name and model number. Dec 4, 2023 · The two finger scroll function was working until I upgraded my PC from windows 10 to 11 yesterday. Are they available? My touch pad doesn't work. Thank you for posting your query, I will be glad to help you. It's that during fast input on touchpad (double click, two finger swipping) when system is busying in switching between apps or web page reload (yeah I don't know why this lags in win11 on such a high-end hardware) will trigger malfunction of touchpad which need fn+f11 to "RESET" the touchpad. It recently In This Video You Will Find How To Fix Hp Laptop Touchpad Not Working In Windows 11 / 10 ️. Update Drivers via Device Manager. Press Tab to highlight the first list item. Reinstall Windows 10 Nov 25, 2023 · If your HP Stream 11 Pro touchpad is not working on Microsoft Windows 10, you can try the following steps to troubleshoot and fix the issue: Check if the Touchpad is Enabled: Sometimes, the touchpad may be accidentally disabled. 6. In Device Manager I have two listings for i2C HID devices, the first is OK, the second is flagged. Please help me out. If your touchpad is not working on Windows 11 version 23H2 and you suspect that the driver is not supported, here are several steps to resolve the issue: Jan 22, 2024 · Omen 15-dc0003nx , synaptics touchpad driver not working, I installed all the drivers from hp drivers portal but of no use. OS version - Windows 11 version 22H2 (64-bi t) 5. The touchpad used to stop working before too a couple of times but was always resolved on rebooting or updating the laptop. Power button, touchpad, fingerprint reader and any external keyboards work fine. I have looked at online forums on how to fix it and it was suggested that I update the driver. – Hardware issues – Touchpad is disabled – Interference due to third-party software. While waiting for your response, one of the things you can do is to repair Windows using an ISO. First, restart the computer and tap on F10 during restart, once on BIOS screen, move the mouse cursor around to check if it works normally, If it does, it would confirm a software issue and you follow the below steps if it doesn't work on its a hardware failure and I would suggest a touchpad replacement. For your HP Elitebook 840 G6's non-functioning touchpad buttons post-Windows 11 install, download specific touchpad and keyboard drivers from the HP support website. I tried opening up Settings - Devices - Mouse & Touchpad - Additional Mouse Options But when I click it, it says, "control panel extension is incompatible with driver version" and once I click ok it kicks me out of the next page. I understand how inconvenient this can be, and I’m here to assist you in resolving the problem. Hi there, My touch pad stopped working recently. Device settings Next, click Start > Settings > Devices > Mouse & touchpad. I am sure Hp provided a faulty touch pad driver. To do this, simply double-tap the upper-left corner of the touchpad. HP laptops are known for their reliability and performance, however like any electronic device, they may encounter issues intermittently. 2 If that was not the problem, the best option is to go to the support page for your laptop on the HP website, then from there, download and re-install the Feb 3, 2025 · Hi @ragnar11,. Is sometimes fixed temporarily but keeps reoccurring. I have tried touch pad lock/unlock by tapping on top left corner, no reponce. The fix that worked for me: Go to BIOS > Main and change Touchpad settings from I2C to PS2 then restart your May 29, 2022 · I'm having an annoying issue with my touchpad for my HP Pavilion x360 Convertible laptop, it isn't responding at all (no clicking, no moving cursor). This should help fix any issues caused by misconfigured settings. Welcome to the HP support community. I tried following the help you suggested above but i could not find the function "Drag two fingers to scroll". Press the Windows + X key, use the Arrow key to highlight Device Manager , and press Enter. Method 5: Enable Touchpad from Settings. Get HP customer support for troubleshooting and fixing issues with your laptop's touchpad, keyboard, mouse, and USB ports. Download the latest touchpad driver and install it. Actually, I have the same problem and by following the steps below fixed my issue, Try to Roll back the driver: -Press Windows key + X -Go to Device Manager -Expand the Mice and other pointing devices -Look for the Touchpad driver (usually Synaptics or ELAN) Aug 22, 2024 · I have an hp probook 640 g1 which runs on Windows 11. However the keyboard is working but i am not able to use the touchpad. We're thrilled to have the opportunity to assist you and provide a solution. I recommend updating the BIOS as well - although the release note history does not have any mention of touchpads, so unlikely but always a good thing to do anyway. Changed the Windows but of no use. I tried updating my os from wind Apr 14, 2020 · I have a HP Pavilion 14 (ce3004tx) that uses a Synaptics SMBus ClickPad, the pad has been working fine since I got my laptop months ago. From the past few months my touchpad is not properly working, i. The same issue (HP Stream touchpad not working) may also occur after a Windows reinstall, or Windows reset. I understand that you are getting touchpad issues on the notebook, I am glad to assist you. the ESC key does work however when starting up and in the BIOS and if I use a boot usb like hirens boot cd, it also works so the hardware itself is fine, it just will not work in windows 10. I downloaded official hp drivers from support website but still touchpad driver is not working. Fix: HP Laptop Touchpad Not Working in Windows 11Fix HP Touchpad Not Working in Windows 11: If you are facing an issue where your HP Laptop mouse pad/touchpa Aug 25, 2022 · I've tried all of the basics (uninstall/reinstall, install old drivers [doesn't take], disable/enable, reinstalled Windows TWICE), but recently my touchpad has stopped working while in Windows. Dec 22, 2023 · My touchpad is not working after windows 11 update. The ESP32 series employs either a Tensilica Xtensa LX6, Xtensa LX7 or a RiscV processor, and both dual-core and single-core variations are available. Thank you for your help *Original title: Tuchpad is not working Nov 11, 2023 · I am also facing same problem since 3-11-2023 I2C HID Device stopped working since then the touch pad is stopped working, i am unable to find this option in windows, below is the event log for the same . e; the gesture dont work, the tap to click and click drag doesnt work, even the touchpad buttons dont work quite a few times. So, keep a gentle use and not hurry the touchpad Aug 7, 2023 · After an automatic bios update my touchpad is completely disabled. Recently the gestures in Windows 10 stopped working (two-finger scroll, three-finger swipe to switch apps, etc) but the move and click functions are fine. However, the Windows 11 installation fails at the "Let's connect you to a network" screen, where neither of my two available wi-fi networks are visible. The touchpad is not even found in the Device Manager. No tab/option showing in mouse settings for the touch pa Mar 10, 2024 · My system is running on Windows 11 23h2, installed 2023-02-20, for some weeks now my touchpad does not work properly actually not at all know, but the drivers available on the hp website are only for Windows 11 22h2. I cant see touchpad at settings. This is the laptop I purchased (and may shortly return): https://www. Mar 21, 2025 · 9 Ways To Fix HP Touchpad Not Working Issue. Press Windows + I to open Settings. Ensure the touchpad is enabled. 2506; The main issue is that the device manager shows an I2C HID device issue, (This happens on Windows 11 23H2 but for 22H2 does not appears) Aug 31, 2024 · Thank you so much for help! Installing Windows 11 64-bit is a solve in this situation with non-working touchpad for HP250 G9. Enter your model HP Notebook - 14s-cr2000tu. So, you should try re-enabling the touchpad feature first. I hope this helps. for users, who mb have same problem and want to save Windows 10: - drivers for W11 for this model - don't work - drivers for W10 for other models (for example G8) - don't work May 14, 2024 · Fix 2: Reset Touchpad Settings. I'm Greg, an installation specialist, 10 year Windows MVP, and Volunteer Moderator here to help you. Things that I've tried and other information: - I have Google'd Oct 11, 2024 · In your description, your HP Pavillion x360 touchpad and keyboard are not working. Additionally, after reinstalling the touchpad driver, the Windows OS automatically updates the driver, leading to the recurrence of the issue. Online there is a massive number of posts relating to the same problem being experienced by a lot of people. By using this site, Mar 29, 2024 · Hello I have asus 14 zenbook laptop and my toucpad constantly stops working and i cant make it enable again. Jan 29, 2025 · After the upgrade to Windows 11, version 24H2, my touchpad is working pretty slowly, and I can't move it easily (as it has some kind of lag). Oct 9, 2023 · The cursor used by my Window 11 touchpad has disappeared and i have spent a massive amount of time trying to fix this. 22621. To enable it, press the "Fn" key (Function key) along with the key that has a touchpad icon. Options. Aug 7, 2022 · I NEED TOUCHPAD DRIVERS WINDOWS 11. Verify touchpad functionality in BIOS/UEFI settings. If the option to enable or disable the touchpad is not available, download and install the latest touchpad driver from Windows Update. They DO NOT work in Windows or in safe mode. I tried the HP PC Hardware Diagnostics but it wasn't really helpful either. Occurs mostly in Windows 10/11. I had tried to update the latest BIOS and then install the new synaptics touchpad driver but it Aug 28, 2024 · The touchpad of my x360 14-dh17010ng is not working in windows, but is working just fine in the UEFI BIOS and the Boot menu. Ensure the touchpad is enabled and adjust sensitivity settings if needed. Mar 28, 2019 · If Windows doesn't find a new driver, look for one on the device manufacturer's website and follow their instructions. Mar 29, 2023 · In the advanced options startup I have not tried the Uninstall Updates or System Restore yet. Aug 14, 2024 · Hi @ImpulsiveLove,. I restored BIOS setting but it didnt work. Now, After more than 25 days since May 2, 2017 · Upon reinstalling Windows 10 (64 bit) on my HP Stream 11-d010wm, the touchpad is not working. I noticed when I was doing the install that my touchpad was not working but if I connected an external mouse, it worked. Here are a few steps to help you restore the touchpad gestures: Step 1: Reinstall the Touchpad Driver Dec 4, 2024 · TLDR: Touchpad not working, I2C HID device driver responsible for the touchpad has failed and keeps failing for months after driver and windows updates, older drivers do not solve the issue, BIOS tests reveal nothing, BIOS update did nothing, do not know if it is the hardware. Try uninstalling the touchpad drivers from the device manager and install the latest touchpad drivers and check if it helps. - 8922480 Aug 6, 2022 · Hi, My laptop is updated to windows 11 from that time my touchpad is not working kindly suggest me . Jan 3, 2023 · 2. Whether you have a Dell, HP, Lenovo, or Asus laptop, these fixes will help you get your touchpad back to working condition. Jul 10, 2024 · Hi, My touchpad is not working, I'm using . While I am using the laptop the keyboard or touchpad (but never both at the same time) will randomly stop working and I will need to restart the laptop in order to get them to work again. This problem often arises due to outdated If updating the touchpad drivers doesn't fix the problem with the touchpad or there aren't any updated touchpad drivers for the touchpad, reinstalling the touchpad through Device Manager might help fix the problem. From Windows device manager shows below for the "I2C HID Device" w Feb 18, 2023 · Many drivers of my newly bought HP 240 14 inch G9 Notebook PC are not working. Check for Third-Party Software: Apr 25, 2024 · To enable the touchpad on Windows 11, use these steps: Use the "Windows key + S" keyboard shortcut to bring up the Windows Search interface. inf) and then Device not Apr 13, 2024 · slowly my touchpad would stop working since updating to windows 11 in january. It starts working also after 7-8 days, works for 2-3 days, and then stops working again. If those steps didn't work, try uninstalling your touchpad driver: open Device Manager, right-click (or press and hold) the touchpad driver, and select Uninstall. In order to Fix HP Touchpad Not Working in Windows 10, you need to perform a clean boot in your PC and diagnose the issue step by step. Nov 13, 2022 · Below is the support page for your laptop on the HP website, set the OS version to 2004, then open the Keyboard, Mouse and Input Devices section, you should be able to install the recommended HP touchpad driver from there. Welcome to The HP Support Community. Click Find. Aug 8, 2024 · Select F2 to open HP PC Hardware Diagnostics, then choose Component Test and look for the touchpad test. Nov 1, 2024 · Two Finger Scroll Not Working Windows 11. I do not want to reset my laptop. When i update bios and start the laptop it starts working till the next restart. Is there any solution for this? Mar 11, 2025 · If your HP laptop's touchpad stopped working after a Windows 11 update and the I2C HID device has failed, follow these steps to resolve the issue: Check if the Touchpad is Enabled. In that case, try the HP Power Reset procedure. I,ve tried uninstall/reinstall , new drivers from both HP and Synaptics and pretty much every other option ! This was working fine and still operates with a normal mouse. Mar 28, 2021 · My Chromebook Touchpad isn't working, not the touchscreen (my Chromebook doesn't have a touchscreen). Expand Keyboards and Mice and other pointing devices. Remember to restart your computer after trying each solution to ensure changes take effect. Update or Reinstall I2C HID Drivers Dec 21, 2023 · Hello, I have an HP Pavillion 15-inch gaming laptop. Synaptics Touchpad in Device Manager. Welcome to the HP Support Community! Thanks for reaching out about your query regarding Hp Pavillion windows 11 keyboard and touchpad not working!. And one thing why did Micro Feb 8, 2024 · The touchpad for my HP Pavilion x360 Conv 14-dy0xxx isn't working. Aug 24, 2022 · If your touchpad is not working, it can be that the setting is disabled here. Jul 4, 2024 · Reasons for Touchpad not working – Outdated touchpad driver – Certain keys are causing the HP laptop to get stuck. I have installed all versions of touchpad drivers. plz help us Jan 13, 2017 · I recently had problem with the fan in this laptop and after removal of the battery and memory sticks and reassembly, the left and right click on the touchpad wont work. Feb 14, 2025 · Windows should reinstall the correct driver automatically. Jan 7, 2024 · If your HP laptop touchpad is not working in Windows 11, the solutions provided in this article will help you. as of yesterday it will not work at all. tried windows up Dec 15, 2024 · I recently updated my computer to windows 11 and my touchpad scrolling no longer works. ESP32 is a series of low cost, low power system on a chip microcontrollers with integrated Wi-Fi and dual-mode Bluetooth. Again, HP Envy 360x 13-AP0013dx - Windows 11 Dec 17, 2023 · Check for Windows 11 Compatibility: If your laptop came with Windows 10 and you upgraded it to Windows 11, make sure that the laptop is fully compatible with Windows 11. I don’t want to have to redownload every thing. If you can't move your mouse cursor, it's hard to get much done on your computer. I've been trying to install the latest Synaptics touchpad driver, but it seems it's not available for Windows 11 on the HP official webpage. Feb 18, 2020 · Hi Bill. ' The touchpad driver I have installed is HID-Compliant Mouse. i tried everything from updating the drivers form Device manager to installing drivers from Jan 8, 2024 · My laptop is hp pavilion x360. Restart your laptop. Jun 14, 2024 · System Restore: If the issue started recently, consider using System Restore to revert your system to a point where the touchpad was working correctly. You mentioned that your computer trackpad does not work and the cursor does not display. Reinstalling the touchpad forces the latest drivers to download from Windows Update. I have updated Windows 10 with all available updates. Feb 23, 2021 · Select the desired touchpad under the Devices list, and then click either Enable to turn on the device. Again I restarted the laptop and it worked again. I ask for your support. Below is the support page for your laptop, from the 'Driver-Keyboard, Mouse and Input Devices (5)' section, try installing each of the two Elan touchpad drivers that HP provide for your laptop to see if either one will get your touchpad working. If anyone else uses the laptop, the touchpad could have been disabled in this way. It is important to know if your laptop supports this version. Aug 21, 2024 · If your HP laptop's touchpad isn't working after installing Windows 11, you can try these steps to troubleshoot and fix the issue. Reinstall Touchpad Drivers: In Device Manager, right-click on the touchpad device and select Uninstall device. Whenever Windows downloads ELAN touchpad driver (etd. Nov 24, 2023 · HP Omen 15 touchpad is not working with Windows 11 Pro I already uninstalled the drivers, restart the computer. In this HP forum but also with other manufacturers like Lenovo or Asus. Press Win + I to open Settings. Even tried various solution from community support were not working for me. !!! The drivers are all updated. AND MY TOUCHPAD SETTING NOT PROVIDED OPTION FOR SCROLLING . Hopefully the touchpad driver is in that package. Uninstall the touchpad drivers from the device manager and install touchpad drivers using HP recovery manager and check if it helps. If issue persist, let's download the updated driver What is the exact model of your HP x360 Convertible computer? To check the system model proceed with these steps. Jun 1, 2020 · I understand that touchpad is not working. Aug 5, 2023 · laptop HP 250 G10 with fresh new Windows 11 (also tried W10) has problem with touchpad. I have tried updating drivers, including optional updated in Windows update, and nothing solves it. 1 and touch pad worked fine) the touch pad no longer works. Confirm the Synaptics driver is 19. This issue has persisted now for almost 4 months with the touchpad not working. My touch pad is not working and even in device manager "mice and other device option " option is not visible . Procedure 2: If the driver version is not the latest, go to HP Customer Support - Products. Download and install the latest driver. Step 1: Press the Windows key + R to open the Run dialog box. These untested updates are inconveniencing peoples lives. On Windows, touchpad gestures provide a great deal of convenience. But d Jul 20, 2024 · Hi, I have a laptop HP ENVY x360 - 13-ag0003ng (Black) product number: 4AX62EA#ABD S/N: [personal info removed] and since I installed windows 11 pro, vertical scrolling with 2 fingers from the touchpad doesn't work, but only works from the touchscreen. Here is a link to your Synaptics TouchPad driver for Windows 10. Touchpad suddenly stops working and when I go to driver manager to check whether touchpad driver exists or not, I found that driver automatically got deleted. S. Double-tap to turn the Touchpad on, repeat to turn the Touchpad off. In Windows, open Settings > Bluetooth & Devices > Touchpad. I do not see 23h2. I understand the issue with your touchpad not working after the Windows 11 update on your HP Pavilion x360 convertible 14t-dy100 could be caused by a conflict or corruption in the touchpad drivers or system settings. -Press Windows key + X -Click On Settings -Go to Devices -Click Touchpad and Enable it. OS = Windows 11 22H2 (Build 22621. Ever since I updated to Windows 11, my touchpad has stopped working randomly. and there is no mouse or touchpad in the device manager. But it's not working. Restart your computer after installation. Aug 29, 2023 · @Amit1002 . 35. Jul 29, 2019 · After recent upgrade from win 10 1803 to 1903, my touch pad stopped responding at all, however external mouse is working perfectly. I Jun 5, 2024 · The Touchpad Has Been Disabled in Settings Both Windows and macOS allow you to disable the touchpad in the settings. I noticed that you tried the automatic search for updated drivers and tried uninstalling the latest . Also tried to hardcode them with no luck. Sep 13, 2024 · By working through these methods, you should be able to resolve most touchpad issues on your Windows 11 laptop. 0. If I plug in a mouse, I can use that, however, the touchpad next to my keyboard will not work. Welcome to HP Support Community. Check the HP website for compatibility information and any specific drivers required for Windows 11. I installed genuine windows 11 pro 64 bit version 23h2. Worked in BIOS but only for a few seconds in windows. 1) Update the Touchpad driver from the PC maker's Support Downloads web page, using the full model number, Serial Number or Dell Service Tag on sticker. I tried to change name of ETD. 5. My name is Bernard a Windows fan like you. Microsoft please work with vendors before pushing updates. From testing w As the 24H2 version is recent, some manufacturers may not have made available a new compatible version with Windows 11 24H2. I'm pretty sure it's a software issue (specifically an issue from within windows) as it works just fine und Jan 20, 2025 · My Envy 15t keyboard and Touch-pad both work in UEFI & pass component tests. Restart your device and Windows will attempt to reinstall the Nov 18, 2023 · Product - HP-14s OS - Windows 11. Sound is not working. I tried everything from my side and Jan 2, 2022 · But the problem with this is that the touchpad scroll is not working properly. Update your touchpad driver. You could try using the Windows Update Troubleshooting tool to fix the problem. I tried a lot and checked the various site to resolve this issue. This video covers performing resets, updating the drivers, and testing the touchpad through HP PC Hardware Diagnostics. I tried looking for the touchpad features through accessibility or Bluetooth and devices but the scrolling feature is simply not showing up. Use HP Support Assistant for automated driver updates. Ensure the Touchpad toggle is turned ON. Is sometimes present even after a clean OS install. Confirm whether the touchpad turned itself off during the installation process. So here is my issue with more details than the previous ones. Jul 28, 2023 · If the touchpad of your HP Victus laptop is not working, there are several troubleshooting steps you can try to resolve the issue. I have updated all my drivers to the latest version, and tried rolling them back to see if my touchpad works, but nothing works. Someone previously fixed the issue by disabling a specific component in Windows, which allowed the keyboard and touchpad to work again. Without any working solution. Update the Bios, chipset, and drivers using HP Support Assistant. Download and Install Latest Drivers from HP: Go to the HP Customer Support - Software and Driver Downloads. I have tried installing both the Intel IO driver and the Symantec driver and it is still not recognized. Windows should automatically reinstall the driver. As soon as I came back on Windows 11, it has returned. My HP Stream 11 was acting a bit off after the Windows 10 upgrade, so I finally got around to do a clean install with Windows 10. Flagged i2C lists: Events- Device configured (hid12c. Learn how to test and fix the touchpad when it has stopped working properly on HP Notebooks. Restart Laptop Apr 23, 2023 · I suggest to follow these steps and if that did not work, please let us know: If your touchpad isn’t working at all after upgrading to Windows 10, you’ll need to plug in a USB mouse temporarily to try to fix things. Even all the touchpad settings are not available which is as shown below. Navigate to Bluetooth & devices > Touchpad. Mar 17, 2023 · Am looking for touchpad drivers for HP 240 G8 Notebook PC, windows 11 pro Vr 22H2, any help please - 8643593 HP 240 G8 Touchpad not working. The system might at times shut itself off during installation. Aug 11, 2024 · Hi, I am Dave, I will help you with this. Oct 27, 2024 · My Hp Omen Synaptics Driver isn't working after The Windows Update V 24H2. . Sometime reboot and/or shutdown fixed issue, other time no luck. Apr 8, 2023 · Sometimes 3rd party software can conflict with Mouse and therefore, you may experience Touchpad is not working issue. Jun 19, 2024 · The screenshots in this post are captured from a Windows 11 operating system. Check if the touchpad works. Jan 23, 2025 · I am using HP pavilion laptop. Dec 5, 2024 · Thank you very much for your feedback. Send me the full make and model of your laptop. Could occur after Windows Update or upgrade from Win 10 to 11. An HP agent provides several solutions, including updating, rolling back, or manually installing the driver, and resetting Windows. Mark Topic as New; † The opinions expressed above are the personal opinions of the authors, not of HP. Search for Touchpad. If it’s also happened to you, before scheduling in home computer repair or remote computer repair you should know it’s not a problem with the computer hardware. Touchpad not working. Steps to reproduce: 1. not of HP. It is under hidden driver and shows a device status- This device is not Country/Region: Hong Kong SAR loader Mar 5, 2024 · If touchpad doesn't function in BIOS or didn't work during Windows 11 installation either, this is a hardware problem. 9 Best Ways to Fix HP Laptop Touchpad Not Working in Windows 11,10 May 5, 2022 · And after that my synaptics touchpad stopped working, and the application for the trackpad crashes while I try to open it and then it showed a dialog box saying some other drivers are installed for the touchpad so we are uninstalling synaptics touchpad. What I suggest you do is to download and install the applicable Windows driver pack for your notebook. Restart your laptop and check if the touchpad works. I tried to boot from usb with 4in1 diag tool where touchpad test successfully passed so it's not a hardware problem but Windows and HP drivers. Learn how to fix keyboard, mouse and touchpad related issues for HP laptops and computers with our automated HP PC Hardware Diagnostic tool or Virtual Agent. Check touchpad settings in Windows Settings and ensure it's enabled. Dec 13, 2021 · I have been struggling with touchpad issues since I upgraded to Windows 11 on my HP Notebook. Manually Install the Latest Driver. With Windows 11 the Elan I2C touchpad frequently stops working, which causes the mouse pointer to completely disappear. Press Windows Key + I then select Devices. Jun 30, 2023 · I was forced to downgrade my laptop to Windows 10 to support a certain kind of engineering software. Scroll down and click Additional mouse options. When your laptop touchpad stops working, it's easy to go into a panic. May 19, 2024 · In this case, you can try running the hardware and devices troubleshooter to get the touchpad to work on Windows 11. If you are using Windows 10 or older versions, be aware that the visual appearance of your screen may vary slightly, but the steps to perform the task remain consistent. HP ProBook 450 15. 3. Jan 17, 2023 · Right-click on Synaptics Touchpad and select Properties. There aren't any Windows 10 drivers listed on HPs website for this model. Enter your laptop model and select the operating system (Windows 11). Jan 15, 2021 · Also, put a checkmark next to two-finger scrolling to enable two-finger scrolling. Jul 31, 2024 · I have an HP Pavilion x360 14-dy1097nr. Feb 3, 2025 · The keyboard and touchpad work in BIOS/UEFI and during UEFI diagnostics, confirming the hardware is functional. HP Pavilion x360 14 Convertible PC 14-dy0000; Windows 11 23H2; Driver I2C H2C version: 10. I have tried following remedies, but none of them worked for me. Doesn't work and drivers from support portal are not recognized by Windows. Install the Latest Touchpad Driver Jan 12, 2025 · Restart your computer. - 8959829 Need Windows 11 help? Jan 1, 2025 · My 18month old HP Pavilion laptop Windows 11 version 24H2 (64-bit) trackpad mouse is also not working. Jan 19, 2024 · The “HP laptop touchpad not working Windows 11/10” issue will happen if you disable the touchpad accidentally. Get support for your HP products, including troubleshooting, setup guides, and user manuals. P. In the following paragraphs, we will delve deeper into practical solutions aimed at fixing the HP touchpad not working issue. I have the windows 11 and my computer is an HP Pavilion x360 Convertible and the touchpad will not work. When it stops working, in the Device Aug 23, 2022 · The Windows 11 touchpad not working often occurs after a user makes a Windows 11 update. 0. I understand that this problem is causing you trouble. 6 inch G9 Notebook PC Software and Driver Downloads | HP® Customer Support . If touchpad gestures don’t work after you enable them, try resetting all the touchpad settings. Even the cursor is not showing. I have raised seperate request for this however could not foudn any solution till now . According to your problem description, this problem may be related to the driver. Press Win + X and select Device Manager. This video covers performing resets, updating the drivers, and t Nov 19, 2024 · Hi @GB115,. Jun 22, 2024 · A user reports a touchpad driver error after installing Windows 11 64 bit on an HP laptop. If the issue persists after turning it on, move to the next solution. Check if the Touchpad is Enabled. Apr 14, 2022 · How dare HP announce full compatibility with Windows 11 when the most important peripheral of a laptop, the touchpad, can no longer be configured correctly in order to use all its functions? Once done, one is told to use the drivers provided by windows. May 2, 2023 · For whatever reason, HP does not have any touchpad drivers on the support page for W10 or W11. Again after few hours, It stopped working. Tried driverspack software but still Nov 12, 2022 · So I’ve had this problem since the beginning of Windows 10 but I knew my way around and I solved it pretty quickly. Go to HP’s official support website. Moving my finger on the touchpad doesn't display or move the cursor, and if I use a USB mouse to place the cursor over an on-screen button, the button area of the touchpad won't click it. Apr 7, 2020 · the keyboard and touchpad are not working in windows 10 on this laptop and its driving me nuts, nothing seems to fix it. I'll be happy to help you out today. But I could not make it. If the “touchpad not working HP” issue persists, then go on with other solutions. If you installed thi Dec 23, 2022 · During the subsequent Windows 11 installation, I noticed that the touchpad was not working, but I was able to continue through several of the Windows 11 installation screens using the keyboard. sys, disable ELAN from services etc BUT when I do that, my keyboard stops working. Mark Topic Sep 25, 2020 · Hi, have a HP Envyx360 and have been having an issue with the keyboard and touchpad working. Here’s how to get and install the necessary drivers. ftvq ezew mgrbt agqurnp ryb bttiksge sokzke ttcac rjbzlv maqkp zltk fnkk mxnx wny fsgni